Krystal Cancun

Cancún, MX · 4-star hotel

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Krystal Cancun is a 3-star resort located in Cancun, Mexico, offering a luxurious escape with a vibrant spirit. Situated near Forum By The Sea Mall, this hotel provides a perfect blend of relaxation and adventure. It is ideally suited for couples and families seeking a memorable vacation experience. The resort boasts a range of facilities designed to enhance your stay. Indulge in rejuvenating treatments at the full-service spa, or take a dip in the outdoor pool and hot tub. For dining, guests can savor authentic Mexican cuisine at El Mortero or opt for 24-hour room service. With four restaurants and three bars, there are ample choices to satisfy every palate. Complimentary Wi-Fi is available throughout the property, and babysitting services can be arranged for families. The hotel also offers a sauna, a garden, and various water activities nearby, including boat tours, parasailing, and snorkeling. Wedding services are also available for those planning a special event.

Address

Paseo Kukulcan Km 9 lotes 9 y 9 A

Facilities and amenities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Fishing
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Car hire

Frequently asked questions

How far is Krystal Cancun from the airport?

Krystal Cancun is approximately 23 to 25 km (about 16 miles) from Cancun International Airport. The journey typically takes around 25 to 35 minutes by car, depending on traffic conditions.

Who would enjoy staying at this hotel?

This hotel is well-suited for travellers looking for a lively atmosphere and convenient access to nearby attractions. It is a good option for those who want to be close to entertainment and dining, with easy access to the beach.

What dining options are available at the hotel?

The hotel offers several dining choices, including authentic Mexican cuisine at El Mortero and 24-hour room service. There are four restaurants and three bars on-site, with options for vegan and vegetarian meals. [context]

Can you tell me about the pool and spa facilities?

The hotel features an outdoor pool and a hot tub for guests to enjoy. For relaxation, there is a full-service spa offering massages and facials, as well as a sauna and steam room. [context]

What are some attractions near the hotel?

The hotel is conveniently located near attractions such as the Forum By The Sea Mall. Other nearby points of interest include the Interactive Aquarium Cancun and the Maya Cancun Museum, offering a mix of entertainment and culture.

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Last updated: October 2026