Crowne Plaza Festival City by IHG

Dubai, AE · 5-star hotel

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Crowne Plaza Festival City, an IHG Hotel is a 5-star hotel located in Dubai. This luxurious hotel offers a range of amenities designed for relaxation and convenience. Guests can indulge in a full-service spa, enjoy the health club, or take a dip in the outdoor pool. The hotel also features Zaytoun, a poolside restaurant serving Mediterranean cuisine, and a bar/lounge for evening drinks. Situated near Dubai Festival City Mall, the hotel provides a convenient base for exploring the area. It is well-suited for both business and leisure travellers, offering facilities such as a conference centre and ballroom, alongside recreational amenities. The property is a non-smoking establishment and provides free WiFi throughout. For transportation, a car is recommended. The hotel's important information states that one child aged 2 years or younger stays free when occupying the parent or guardian's room using existing bedding. Pool access is available from 7:00 AM to 8:00 PM, and reservations are required for massage services and spa treatments.

Address

Dubai Festival City, Dubai

Facilities and amenities

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Golfing nearby
  • Breakfast available (surcharge)
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Porter/bellhop
  • Limo or town car service available
  • Full-service spa
  • Smoke-free property
  • Children's club
  • Pool umbrellas
  • Tours/ticket assistance
  • Free train station pickup
  • Wheelchair accessible parking
  • Free area shuttle
  • Conference center
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Rooftop terrace
  • Pool sun loungers
  • Children's club (surcharge)
  • Free train station drop-off

Frequently asked questions

** How far is the airport from the hotel?

** The hotel is located near Dubai International Airport (DXB). While a car is recommended for transportation, the hotel offers free airport shuttle services, including drop-off and pick-up, which can be very convenient for travellers.

** Who would this hotel be good for?

** This hotel could suit a variety of travellers, including families as one child aged 2 or under stays free. It also offers amenities like a health club and spa, making it suitable for those seeking relaxation and recreation.

** What are the dining options at the hotel?

** For dining, the hotel features Zaytoun, a poolside restaurant serving Mediterranean cuisine. There is also a bar/lounge for drinks. Breakfast is available, and vegetarian options are offered.

** Can you tell me about the pool and spa facilities?

** The hotel has a health club, an outdoor pool, and a spa tub. The pool is accessible from 7:00 AM to 8:00 PM. The full-service spa offers massages, body treatments, and facials, with reservations required.

** What's nearby the hotel?

** The hotel is conveniently situated near Dubai Festival City Mall, offering shopping opportunities. As a general guide, Dubai offers many attractions, and the hotel's concierge service can assist with tours and tickets.

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Last updated: October 2026